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Peter's complaint against Hozelock
[RESOLVED] - 2nd auto reel not winding back but jamming!
Complaint against Hozelock
I bought a new grey auto reel, 25m version in April but the hose kept jamming on returning to the reel. I have just returned this to the supplier (Phoebe,s' SE6 2LQ) who replaced it for new one without quibbling, very good. The new one however has just jammed as well! I have tried pulling right out and gently feeding it back, no joy. I have let it go back by its self, no joy. I have still got the functioning faded green version I bourght, too many years ago, so why is your new product no good.
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Hozelock resolved this complaint
- Comments (3)
Tom Palin | | VERIFIED
Peter Fish | | VERIFIED
Roy Harrison | | VERIFIED