4 Reviews

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Gurpal's complaint against Hozelock

Gurpal Thumber


Appalling Customer Service and RUBBISH products

Complaint against Hozelock

Not even worth a single star. I purchased a Hozelock Air Pump 640 (HAP10416497625) and it stopped working after about 6 months of use and well within its manufacture's warranty, however Hozelock refused to honor their warranty, even after admitting that the unit should not have failed this early. Worst people ever to deal with...Below is their line of defense (it's laughable).... "This is part of your normal maintenance as I mentioned earlier. What I advised is that it is unusual for you to have to do this when it is less than 12 months old." Save your money, time and effort and stay well away from HOZELOCK products...

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