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Ken's complaint against Hozelock

Ken Dwyer


Hose connector

Complaint against Hozelock

Bought 4 connectors and 3 came apart within hours ,one when I was attaching it to the hose .The body comes away from the hose connector end.Contacted hoselock to say these are not fit for purpose and all they said was you can get your money back under warranty.I believe they are made differently forum the older ones as this has never happened before after many years of service.

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  • Comments (1)

james Reed | | VERIFIED

seven days ago i had a leak on my pond claryfier, after contacting customer sevices. they asked for proof of purchase serial nos, and photos of the problem, this i did by post next day, today i recieved a brand new claryfier, MANY THANKS TO ALL CONCERNED, such good service these days is rare, and all this with only 22 days left on the guarantee, from a very grateful customer, highly reccomended.
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