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alexis's complaint against

alexis hannam


waiting on refund and keep getting told in a few days each time

Complaint against

My 9 year old son set up an account obviously he read free 3 day trial and didn't see the terms and condition of the monthly subcription as being 9 he doesn't understand I requested a refund and said I'll hear within 48 hours I didn't hear back and now keep getting told elin a few days in a few days I'm on be nights I don't have alot of money £74 is alot of money to me especially when that money was put into my alot count from tax credits for childcare costs and I don't have the money to pay it myself and if it's not paid I'm then gonna be dealing with child tax credits thinking I'm doing fraud for taking money for tax credits and not paying it.

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