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Sharon's complaint against Trim Down Club
Sharon Gregory
04/08/2018
[RESPONDED] Cancellation
Complaint against
Trim Down Club
My mother signed up to Trim Down Club, but has realised that it is not for her as she is elderly and is finding the online system too much for her. She could not cancel the program herself so asked me to help her. I sent an email requesting cancellation on her behalf, but she has recieved nothing back from them. She is getting very stressed and upset. Trim Club say they have a 60 day cancellation policy and we tried to cancel within a few days of opening the account. I hope you can help.
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Trim Down Club has responded
- Comments (1)
Trim Down Club * | | VERIFIED
Hi Sharon, very sorry to hear that your mom would like to cancel her subscription, but I can definitely help.
As you mentioned we have a cancel anytime policy and 60 day money back guarantee. Please write to me at [email protected] and I will make sure that everything is taken care of :-)
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