Gtech

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Mrs Jill's complaint against Gtech

Mrs Jill rook

08/08/2016

Pick up

Complaint against Gtech

I ordered a lawn mower and trimmer when delivered there had been a error from gtech and I had two of each delivered the courier stated he could not take them back so I signed for them big mistake I have been trying to get them picked up ever since after several phone calls I was informed I had to wait in between 9 and 5 for courier this was impossible to do on my 3rd phone I was told pick up would be Tuesday the 2nd between 3 and 5 pm no one called I phone again . Wed the 3rd he'd message on my answer phone saying sorry the pick up was missed and I should phone again by which time I was going away for the weekend after other phone call today the 8th Aug I have a pick up Tuesday the 9th no time given unless I phone on the day watch this space message to gtech you product is excellent delivery great but pick ups rubbish unless you have all day to waste I hope this will be resolved tomorrow as it's gtech mistake

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