1.00 stars

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thomas's complaint against XinWin

thomas mercer



Complaint against XinWin

My complaint is both with XinWin AND GiffGaff by phone service provider. When I changed my phone I got an unsolicited text to say enter your new phone into a FREE prize draw. When I clicked the link I got a text back saying I had been signed up for 4.50/week. I immediately sent text 'STOP'. I was charged by GiffGaff. The entire exchange was two minutes! I want to know how XinWin new I had a new phone! I want my money back I am changing my phone provided to a 'no shocks' account. This is actually theft on a grand scale, they avoid prosecution by claiming to 'look into the matter' with a potential refund. Something must be done!

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