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Mrs C's complaint against XinWin

Mrs C Gillett


Unwanted text messages charged at £4.50 per week from XinWin totalling £85.50 over 19 weeks.

Complaint against XinWin

Text messages started in April 2016 with invitation to enter Tesco competition to win IPad Mini. I never enter competitions and deleted the texts but they continued every Sunday. Eventually the same texts came from XinWin. On 4 September 2016 I replied and requested these stop immediately and that I would not accept any charges. Texts did stop from this time. I have now reviewed past monthly mobile bills which show that I've paid £85.50 in premium text charges for unsolicited messages sent to me. I would like these monies refunded.

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