Club 3000 Bingo

1.00 stars

28 Reviews

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Ann's complaint against Club 3000 Bingo

Ann Sorotos

09/10/2017

[RESPONDED] As a loyal member received the Passport for October that we can no longer use it on 14/10/17 evening

Complaint against Club 3000 Bingo

As a loyal member went along with the criteria to obtain free months Passport for the whole of October 2017 and was told last night by staff that I cannot use my passport on Sunday evening 15/10/17 because there is a Car on last page up for grabs !!! As a loyal customer for many years I think the Sunday evening I should be able to use my passport as its in the offer of winning the passport !!! There was no mention about this evening in passport !!! and think all people who gained the passport are being ripped of and club 300 have not kept to the rules and regulations to gain the passport !!! I kept to the criteria so should they !!! am going to take this to trading standards as it comes under faulse advertisement and Rip of Briton if I have to !!! as a loyal member and lots of loyal members feel the same as I !!! Hope you can resolve this complaint before Sunday 15/10/2017 evening session thank you hope to hear from you soon about this issue regards Ann Sorotos

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Club 3000 Bingo has responded

  • Comments (2)

Scott ingham | | VERIFIED

Dear Ann. Thank your for email We can confirm that the free bingo passport will not be valid for the Car playoff at our Huyton club this sunday .However you will still be able to use your passport until Sunday the 5th of November (an extra 4 days)*applies to Huyton club other clubs may vary We hope this answers your question and look forward to seeing you soon. Regards Club 3000 Huyton.

Ann Sorotos | | VERIFIED

Thank you for your reply the issue has been resolved for the benefit of loyal customers so really pleased with the outcome nice to see were all appreciated .
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