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Andrea's complaint against Club 3000 Bingo
Complaint against Club 3000 Bingo
I played the link and won the two lines which was advertised on the matrix board as being £2,000 also on the electronic board it said £2,000. When I shouted the claim was checked and verified by the calling club and he said one lucky winner takes away the prize money of £2,000. I was told my money would be ready in 10 minutes. When I went to collect it I was told I had only won £1,000 as it was advertised wrong. I don't understand that because why did the calling club say that is won £2,000. I sat there for roughly 10-15 minutes thinking I'd won £2,000. Everyone was congratulating me. I jumped up and done a jig and was clapping my hands and cheering. People were disgusted when they found out what had happened but not as much as me because I genuinely thought I'd won £2,000. I was phoning everybody to tell them. Could you please look into this for me
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