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Andrew's complaint against Norton

Andrew Honeyman


[LAPSED] Security agreement

Complaint against Norton

I took out a 2 year security protection agreement on 13.10.15 and paid £249.99 to go cardless/infotchlogi-ektch5. My Norton has come up as expired and when I contacted them on Friday 7.10.16 on 0203 318 2203 he said he would phone back in 1 hour - it is now 14.25pm on 10.10.16 and after many attempts have tried to contact them again and left messages and there has been no response. I believe this centre was in Elgin Morayshire. I am extremely disappointed at this level of service from a company of Norton's standing in the industry. I need this to be resolved urgently and would have appreciated a telephone number to contact Norton but none available.

  • supporters 0

Lapsed. Andrew has not responded in 90 days

  • Comments (1)

Norton Support | | VERIFIED

Hi Andrew, We would like to collect some details regarding this. Could you please reach out to us through our twitter handle @NortonSupport? We can help you! Thanks! Abilash P Norton Support
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