Mean Threads

1.00 stars

21 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

[User Deleted]'s complaint against Mean Threads

[User Deleted]

16/09/2015

Where are are the items I wanted exchanged 4 months ago?

Complaint against Mean Threads

I placed an order in April for a jacket and a hoodie for my son, we checked the sizing and measured up according to the sizing guide on Mean Threads website, When the items arrived some 3 weeks later they were much smaller than stated on line so I returned them on a recorded delivery through the post office with the order number, my contact details and a request for an exchange from size S to a size M in both items. I sent the items well within the return period and have heard nothing from them since. Any attempts to contact them has been met with no reply, un-answered phone calls, being blocked from commenting on their FB page and twitter account. As this was my sons birthday present both he and I are quite sad and very angry about the situation but I can't replace them as I am out of pocket for the clothes.

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