118 118

1.00 stars

40 Reviews

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Assimina's complaint against 118 118

Assimina Rogers

15/11/2015

[RESOLVED] - charges for using 118118

Complaint against 118 118

I was looking for a number of an insurance co. And rung 118118 the number they provided was unobtainable. So I made 2nd call and had another number which didn't exist. My bill come yesterday and seeing the charge I was horrified,. £20.68 for one minute or 2 at the most. They should prepared us for that before they give any number out.. I am a pensioner and cannot afford these types of bills.

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118 118 resolved this complaint

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Assimina Rogers | | VERIFIED

Looking for a number of an insurance company and the number was wrong. Or didn't exist at the end and the 2nd time was unobtainable.
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