118 118

1.00 stars

40 Reviews

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Iain's complaint against 118 118

Iain Little

05/04/2018

Phone charge

Complaint against 118 118

On Tuesday 20th March 2018,I called 118118 for a phone number for which I was charged £7.59 I was not given the number but asked if I wanted to be connected at which point a recorded message said that to carry on with the service I would be charged £7.59 per minute at which point I HUNG UP On receiving my bill from the POST OFFICE I have been charged £7.59 for initial call of 45 seconds and a further £7.59 for a cal which was not connected and was recorded as 0.01 seconds Yours most upset

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