Betfred

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glen's complaint against Betfred

glen mcdonald

11/04/2017

game crash convieniently on jackpot game literally 4/5 steps away from a potential 1.2 mil win!

Complaint against Betfred

I WAS PLAYING SPAMALOT SLOT ON BETFRED GOT ONTO BONUS ROUND FROM FREE SPINS. COLLECTED ALL THEJACKPOTGAME IKONS AND WAS LITERALLY 4/5 STEPS AWAY FROM A POTENTIAL 1.2MIL WIN. NOW I HAVE BEEN IN TOUCH WITH BETFRED VERY REG OVER THE LAST 3DAYS AND STILL NO REPLY. THEY ARE TELLING ME THAT ALL THEY CAN DO IS RESET GAME AND VOID WIN.THIS NOT FAIR AS YOU PLAY JACKPOT GAMES TO TRY FOR THE JACKPOT OBVIOUSLY! I HAVE TRIED ALL THEY HAVE ASKEDAND EVEN HAD A FRIEND LOG INTO HIS BETFRED ACCOUNT AND HE CAN PLAY AWAY FREELY. YET MY ACCOUNT STILL TELLS ME THAT IT CANNOT CONNECT TO GAMING SERVER. VERY CONVENIENT IN MY EYES. IF SERVER IS DOWN THEN SURELY IT SHOULD BE DOWN FOR ALL NOT JUST ME. KINDA IN MY EYES SAYS TO ME THAT BETFRED DO NOT WANT ME TO WIN. AND JUST TO AGREE TO VOID THE WIN BUT I CANNOT DO THIS AS IT IS AS I SAY A POTENTIAL BIG WIN OF 1.2MIL. THEY HAVE EVEN AGREED ON TELEPHONE THAT THIS COULD POTENTIALLY BE THE JACKPOT WIN. PLEASE ADVISE GLEN MCDONALD.

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