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tim's complaint against Betfred

tim chapman


Grand National winning bets pay-out

Complaint against Betfred

Had winner of national...£2 each way taken out at Bet Fred Paddock Wood. Went in Sunday noon, along with quite a few other winners, to collect winnings. Told no money till 1.00pm...went back...told no money till 2.00pm...2.30pm still no money...Went back Monday 12.30pm....still no money. Myself and a lot of other disgruntled winners had trouble believing clerk's excuses. Surely Bet Fred were aware of what money was due to be paid out for National punters so should have kept enough in shop safe to pay out to winners. Extremely inefficient shop manager....will use other betting shop next year...

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