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Bill's complaint against Betfred

Bill Raine


Poor response from manergress in shop

Complaint against Betfred

Backed a horse ( no.5 called Lord of glencoe)in the 3.15 at greville sa on 21.03 2018. Watched the horse win so easily on the shop television , tried to collect wlnnings approx. 20mins after result and was shown a different result and told my my horse was WITHDRAWN 15min after the result . Complete noncence I said to manège rests so she phoned customer services.she was told the horse had been disqualified with no reason given. Not a good response from Betfred which l will relay to my friends who good regular punters in this tilbury shop and they will have had the last wager from my good self which on average is £150.00 per week and I am a retired pensioner. W.Raine.

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