Want to resolve an issue with Playrix games?
Or simply share your experience
Kelley's complaint against Playrix games
Accused of cheating
Complaint against Playrix games
I have been playing this game for a very long time and have spent a lot of money to play. I am in a coop which I enjoy and we are in the middle of a race. Today I go on to play and there is a message that I have been banned from the game because they suspect me of cheating. This is the most offensive accusation. I have never cheated and wouldn’t even know how. I have made multiple in app purchases in the past week. I have spent at least 3 hours today just trying to get this straightened out and prove that my purchases were made legally. It is hurting my coop and I can’t even communicate with them to let them know what has happened. I am losing benefits of the game and it maybe 48 hours before I get a response. If I don’t receive satisfaction and get compensation for my losses, this will be a lesson learned to never get an app that the only way to get ahead is to make in-app purchases. What was once enjoyable and an escape has cost me a lot of time wasted and more stress than I need.
- supporters 0
Playrix games has not yet responded
- Comments (1)
Billy Ireland | | VERIFIED