Playrix games

1.00 stars

46 Reviews

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Kelley's complaint against Playrix games

Kelley Rote

18/04/2018

Accused of cheating

Complaint against Playrix games

I have been playing this game for a very long time and have spent a lot of money to play. I am in a coop which I enjoy and we are in the middle of a race. Today I go on to play and there is a message that I have been banned from the game because they suspect me of cheating. This is the most offensive accusation. I have never cheated and wouldn’t even know how. I have made multiple in app purchases in the past week. I have spent at least 3 hours today just trying to get this straightened out and prove that my purchases were made legally. It is hurting my coop and I can’t even communicate with them to let them know what has happened. I am losing benefits of the game and it maybe 48 hours before I get a response. If I don’t receive satisfaction and get compensation for my losses, this will be a lesson learned to never get an app that the only way to get ahead is to make in-app purchases. What was once enjoyable and an escape has cost me a lot of time wasted and more stress than I need.

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  • Comments (1)

Billy Ireland | | VERIFIED

Same happened to last week, did you ever get your own back?
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