TripAdvisor

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Genevieve's complaint against TripAdvisor

Genevieve

30/09/2015

Got in touch through trip advisor paid deposit and the villa has vanished

Complaint against TripAdvisor

Looking for a villa for my hen weekend, found a villa and I got in touch with the owner to make an enquiring through trip advisor messages. Very helpful the owner answered my questions then told me to make a booking I have to transfer 50% of the cost. I bank transferred £2450 and the owner stated they had received still in contact through messages on trip advisor. Now I have tried to get in contact and the Vila is no longer on trip advisor, I can not see the previous messages sent as a box comes up stating "the property has been disabled" I have no way of contacting the owner. Unsure if this is a scam as the villa is still on other websites such as booking.com

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