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Ray's complaint against Daily Mail
Panama hat- the same happened last year...
Complaint against Daily Mail
I ordered one of their Panama hats last year and it didn't arrive until August ( after I needed it!). They said it was due to unprecedented demand. I thought it might have been a one off issue and they would have resolved it for this year, so ordered one and sent tokens and cheque off in April, but no. Still no hat! They are useless.
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