Cheeky Bingo

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Samantha's complaint against Cheeky Bingo

Samantha Jones

01/10/2019

Withdrawal

Complaint against Cheeky Bingo

I did a withdrawal with these on the 28/09/19 I was told it would be processed by yesterday. When I have spoke to them by phone they are rude and keep telling me lies about my withdrawal. It's really upsetting me now has I withdrew £2200 they have no intention on letting me have the money they keep telling me different stories. I asked to speak to there manager and they just leave me on the phone or hang up. I said that my withdrawal hasnt been done because I can still reverse it and they said you should if you want to. That is not responsible gambling on there side because they shouldn't tell you to do it they should help you by telling you not too. I just want my money that I won I deposited money to them and did win but now there holding onto the winnings and lieing and saying that it's been processed when it hasnt.

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