Alex and Alexa

1 Reviews

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daniel's complaint against Alex and Alexa

daniel devaal

30/07/2015

No Refund

Complaint against Alex and Alexa

Ordered some shoes which had defects and Alex&Alexa admitted this by email after saying they had numerous complaints about these kids shoes. I sent them back and was told can take up to 2 weeks for them to be passed through system. 2 weeks passed and Alex&Alexa said by email they would refund money after sending numerous emails about the money. The money has still not been refunded and they are now ignoring my emails in regards to this matter. They now have the returned shoes and the refund of nearly £50 has not been issued still.

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  • Comments (2)

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q lot of the time when I stop Alexa to make tea answer phone or doorbell and when I come back to alexa, she cannot remember where she left off, cannot remember which audible she was reading. Very frustrating I swear a lot, I am sure Alexa has a few more words added to her v.ocabularly There are a few books unfinished. and i am very annoyed. I feel like sending the lot back

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