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Louise's complaint against Bespoke Slate House Signs
I've been conned!!!
Complaint against Bespoke Slate House Signs
Ordered our house sign in July via Bespoke Slate Signs and world pay. We wanted two so my fiancé's Mother also ordered one. In August, still no sign, then received an email saying they are changing payment provided and I will receive a refund email. Could I call up with a card payment to speed up payment and that the sign was ready for delivery and to be despatched. My Mother in Law received the same email. I foolishly responded to the email called up and spoke to the guy and paid. He even said he would remove the delivery charge for the inconvenience!! Guess what? No delivery but the payment has been taken. I called and no reply. I emailed and apparently DPD had delivered it. I asked for the tracking number, it never came. Never had a response since. Now the numbers don't work, nor does the website!
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