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Anthony's complaint against Finlux

Anthony Langman


Faulty TV

Complaint against Finlux

I bought a tv from finlux in May this year with a twelve month guarantee which has gone faulty ,there was a small black blob in the corner of my screen which has got bigger and now covers half my screen,I have sent some photos to finlux and they are saying its impact damage,which It cant be, I was told by finlux that somebody would pick the tv up yesterday I waited in all day and nobody turned up, I have asked for my money back and they refused they tell me its impact damage just by looking at the photos which it is not and they say its not covered by the guarantee, I am just being messed about I think they are trying to get out of the guarantee can you please help in this matter

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