Anglian Water

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Terry's complaint against Anglian Water

Terry Harding


Totally Not Impressed

Complaint against Anglian Water

Upon returning home from vacation,I waded through the mail.We had made sure before we went, to cover all outgoing and we would not have any nasty surprises upon our return home. No problems,but a bill from Anglian Water.Paid by cheque and posted that day.A week later received a reminder to pay the same bill with the sarcastic addition in the letter saying "we will be monitoring closely how long it takes us to respond to this letter" Not only that,in bold print the following line read,"your credit rating may be affected" It would appear that Anglian Water are as incompetent in their offices as they are at finding and fixing leaking pipe work. Some people skills would not go amiss here.

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