Do You Spain

1.00 stars

16 Reviews

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Zoe's complaint against Do You Spain

Zoe Warrington

21/09/2015

Money taken !!!!!!!!!!

Complaint against Do You Spain

After hiring a car through doyouspain this summer money was taken from our visa for no reason. We have emailed doyouspain several times & have had no response or explanation . So we are now looking to take the matter as far as possible as we are incurring interest charges on the £125.83 that was taken. We find it most distressing that a company we have used many times can act like this. There is no contact number or complaints procedure only a contact us through there website that they do not act on.

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  • Comments (5)

Robert Griffiths | | VERIFIED

similar experience was robed of £390 a month after i returned home

Robert Griffiths | | VERIFIED

Robert Griffiths | | VERIFIED

Robert Griffiths | | VERIFIED

David Buglass | | VERIFIED

I can fully endorse the complaints described above. I was scammed too. One of the scams is to make you pay an admin/service fee at the airport counter when you pick up the car. You either pay or walk away with no car. I walked away despite having paid in full in advance, including premium waiver insurance. Getting money back is like squeezing blood from a stone.
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