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Stephene's complaint against EgyptAir

Stephene Damulira


Delays and journey disruption

Complaint against EgyptAir

On 1/2/15 my flight was delayed at Heathrow and at Cairo then we had to be put on another plane to Addis Ababa. This delayed the journey to almost 10 hours. . The disruption cost me money and time ,as I was expecting at a particular point and people had travelled from distance to come and receive me at the Airport. I approached Egypt [email protected] but could not but advised that I should address the issue with Egypt air UK. I came back to the United Kingdom on the 4/7/15 after amending the original ticket twice so to allow time thus I can complete the assignment I went for . I have so far contacted Egypt air and received an email to look into the case but that has been nearly to months. All the recent attempts to know how far their Investigations are going,emails are not replied.

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