Tempest Photography

1.00 stars

8 Reviews

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Beverley 's complaint against Tempest Photography

Beverley James

08/01/2018

Appalling customer service

Complaint against Tempest Photography

My grandson is mixed race, in the photos we've received he is white, completely different from the sample, to say I was shocked is an understatement The explanation I have received is not acceptable and the person who rang me back to confirm my address told me if I continued to "rant" on the phone he wouldn't send me another photo. Believe me, I wasn't ranting!!! I was asking for an explanation as "they're globally adjusted" wasn't acceptable to me. There was no apology at all. How DARE this man threaten me! This company is making millions from printing and sending out CHEAP photos totally different from the samples taken by the photographer. Looking at other reviews I'm appalled that they have been allowed to get away with it for so long.

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