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Pauline's complaint against RokFri
Money taken, but no goods
Complaint against RokFri
I have been using Rokfri, quite successfully for over a year. However, 3 or 4 months ago things started to go wrong. The money was taken on my credit card on around the 18th of the month, but no supplies were sent. I have emailed several times without response, and the phone is disconnected after one ring. So far, each time my supplies have been sent after these emails. It has happened again this month. Money taken on 18th Nov. It is now 24th and no supplies have arrived. What on earth is going on? Is this company going bust? How do we find out?
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