Shurgard Self-Storage

1.00 stars

12 Reviews

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Grace's complaint against Shurgard Self-Storage

Grace Rueger


Exceedingly bad customer service due to lack of communication between staff members and myself

Complaint against Shurgard Self-Storage

So basically This so called storage company failed to log the fact that I gave them notice that I was taking my storage out. They then after contacting them to tell them again I had left after they sent me a bill, still failed to log it on their systems! Now they are using debt collectors to get money off me! And to keep my credit rating intact I'm going to have to give them 137 pounds just because they are useless and bigger than I am. I'm just going to trash their name on social media.

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