Shurgard Self-Storage

1.00 stars

12 Reviews

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N's complaint against Shurgard Self-Storage

N Lockett

19/01/2019

Stay away from Shurgard!

Complaint against Shurgard Self-Storage

Don’t do it. Find a company with decent security and fire suppression. Google Shurgard Fire’ or ‘Shurgard Theft’ and make an informed decision. Also, find a company with decent customer service skills. I note that they are quick to respond on Trust Pilot however you will find them less quick to respond on matters of refund or liability. Rubbish company with an extremely basic, cheap product masquerading as a quality solution. We have lost an unfathomable amount of precious family archive as well as who knows how much in terms of clothing, furniture, household items and electronics. They have an opportunity to ‘do the right thing’ by their customers but so far... nothing. Their stance appears adversarial and concerned only by profit. You need to trust your storage provider and Shurgard are only concerned with themselves not their customers. Try the competition, but avoid avoid avoid Shurgard!

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  • Comments (3)

zoukla simp | | VERIFIED

Totally agree stay away from shurgard as the above has said they are thieves. Read terms and conditions before committing to their lousy storage space. A very recent theft of my personal belongings with shurgard has left me traumatised.

zoukla simp | | VERIFIED

zoukla simp | | VERIFIED

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