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Oksana's complaint against Beauty Bay
Delivery and Packing
Complaint against Beauty Bay
i have ordered a acne control kit from BeautyBay for next day slivery as i wanted it for my daughters birthday for the next day. Instead i received men's shaving kit. Costumer service won't answer the phone and took a while to answer me back by email. I had to go to the shop and buy something else for my daughters birthday, in the end she was disappointed. A week later i received acne control kit finally. Opened it and of the products is missing the drying lotion. Awful experience. I paid £65 and 2 weeks later i can't even receive what i have paid for.
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