A Shade Greener

1.00 stars

196 Reviews

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Simon's complaint against A Shade Greener

Simon wood

30/07/2016

[RESPONDED] Pigeons under solar panels

Complaint against A Shade Greener

I tried to call a shade Greener on numerous occasions, nobody answers the phone. I left a voice mail message to be called back, nobody rang.I sent an email asking to be called back nobody rang instead I get an email back 2 days later saying what can I help you with, I explained I had a problem with pigeons nesting under the solar panels and could someone call me back, nobody rang.I sent another email to which they responded that because the pigeons didn't effect the working order of the solar panels it wasn't their problem but I could pay to have pigeon guards fitted. They showed no interest in the damage this can cause to your home. Why should I have to pay to solve a problem that only exists because of their solar panels. This was not explained as a potential problem when we had them fitted but if it had been we would not have had them. Total lack of respect for your property.

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A Shade Greener has responded

  • Comments (4)

Dominique Fuentes | | VERIFIED

They don't answer the phone and when they do eventually call you back, their attitude stinks!! They don't want to know!

Direct Solar Care | | VERIFIED

Sorry to hear that you have been having such problems with pigeons! We are a company that specialises in the installation of bird prevention mesh to solar panels, we know A Shade Greener customers often have issues with pigeons they can't resolve so we have a special deal in place to help you. Get in touch: www.directsolarcare.co.uk or on 0800 088 6392! Kind regards, Direct Solar Care

A Shade Greener | | VERIFIED

Hi, Could you please contact the office to get this resolved. You can either call us on 08453012342 or email us at [email protected] Thanks.

Simon wood | | VERIFIED

Guess what nobody answers the phone Surprise surprise
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