A Shade Greener

1.00 stars

176 Reviews

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Helen's complaint against A Shade Greener

Helen Davison

16/06/2016

Pigeons nesting under solar panels

Complaint against A Shade Greener

I had solar panels fitted by A Shade Greener in 2013 and was never warned prior to installation that this may be a problem. The mess and noise the pigeons create is awful and if I had known that this may be an issue, I would never have had them installed. There is constantly pigeon faeces, nesting material and eggs covering my patio and conservatory roof and my family is woken by the sound of them scuttling about and cooing from first light on a regular basis. I contacted the ASG office when the problem began and was initially told that I would be put on the waiting list for pigeon guards to be installed but I have since been informed that they are no longer fitting them to existing customers' panels. My neighbour had panels fitted last year by ASG but insisted that he would only go ahead if pigeon guards were fitted at the point of installation. When the representative saw the state my property was in due to them nesting there, this was done and he has had no such problems. I, on the other hand, have more pigeons than ever before nesting on my roof and A Shade Greener refuse to do anything to rectify the problem.

  • supporters 0

A Shade Greener failed to resolve this complaint

  • Comments (3)

A Shade Greener | | VERIFIED

Hi, Sorry to hear about the problem you have, could you please either call us on 0845 301 2342 or email us at [email protected] and someone will be in touch. Kind Regards, A Shade Greener

Helen Davison | | VERIFIED

I have again contacted A Shade Greener as requested and today received a standard letter in which they refuse to accept any liability or responsibility for the problems I am experiencing as a direct result of having the solar panels installed. I was never warned that this may happen and ASG have made it very clear that they have no intention of helping to resolve it. Anyone thinking about having A Shade Greener panels installed should be aware of this potential issue and ASG's lack of interest.

Helen Davison | | VERIFIED

See previous note.
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