A Shade Greener

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Dominique's complaint against A Shade Greener

Dominique Fuentes

16/09/2016

[RESPONDED] A Shade Greener Couldn't Give a "hoot"

Complaint against A Shade Greener

I had Solar Panels installed last year by ASG since then my roof has become host to a large number of all types of bird with pigeons being the biggest. I have had to have my gutters emptied twice in a matter of weeks and one downspout was completely full of bird poo, feathers, seed etc. I have never had this problem prior to having the panels installed. Having contacted ASG they have said that they have had other customers with the same problem, so much so that they are now offering to install bird guards at a fee! When I asked why they failed to mention that this may be a problem they informed me that not every customer has the problem and therefore it was down to me to ask! As far as I am concerned, the fact that they offer to install the bird guards (at a fee) and have installed them to a "fair few customers" says to me that they are aware that bird infestations may be problem and they are negligent in mentioning that to customers. Their attitude is diabolical! I would never have had the panels installed had I known about the subsequent mess and noise! The cost to have guards installed is going to cost more than the panels are saving me! AVOID! AVOID! AVOID!

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A Shade Greener has responded

  • Comments (3)

Direct Solar Care | | VERIFIED

Sorry to hear that you have been having such problems with pigeons! We are a company that specialises in the installation of bird prevention mesh to solar panels, we know A Shade Greener customers often have issues with pigeons they can't resolve so we have a special deal in place to help you. Get in touch: www.directsolarcare.co.uk or on 0800 088 6392! Kind regards, Direct Solar Care

A Shade Greener | | VERIFIED

Hi, Could you please contact the office to get this resolved. You can either call us on 08453012342 or email us at [email protected] Thanks

Dominique Fuentes | | VERIFIED

Contact the office to get it resolved? You've told me its not your problem!!I've rang and rang and rang! They've told me that they only have one roofing team and even of there was an emergency they couldn't do anything and pointed out that their terms and conditions do not give a time frame!
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