A Shade Greener

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Nigel's complaint against A Shade Greener

Nigel Thompson

23/07/2019

A Shade Greener MCS Rip off charge??

Complaint against A Shade Greener

Try to sell my house and was asked by the buyers solicitor to provide documentation for the Solar panels fitted by A Shade Greener, Building regs, covenant compliance etc. One the of the document was missing the MCS certificate. We rang and rang and rang eventually we emailed and was told by one of their “legal team” told us that we would have to pay £216 for a copy as they had already sent it to us. We checked all our documentation and even found the scaffolding info that they sent but no certificate for MCS, we explained the situation and they did not care they asked for the £216. Looking on line we found this thread where many people were having the same problem. We contacted the Microgenerationcertificate .org the governing body who told us they were inundated with this issue and told us only the owners of the panels would have this certificate and as we did not own them we didn’t need it. They did send us an email which confirmed that it existed. Hopefully this will be enough. If this is the case I intend to pursue this matter and expose them. I would like to know if anyone has this document issued to them on or after installation that hasn’t paid for it???

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