A Shade Greener

1.00 stars

175 Reviews

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Sian's complaint against A Shade Greener

Sian Gwilym

02/08/2018

Customer service

Complaint against A Shade Greener

I contacted these as I have birds nesting under my panels and damaging my roof only to be told that to have netting put up would cost £450. I then said I couldn't afford that and that if they came and took the panels off. I'd get the birds removed and netting put in place, they could then put panels back. In my contract it states they will remove and reinstate panels completely free of charge twice. I was told that I had to pay £1000 deposit. There is nothing in my contract stating that and the lady on the phone was not at all helpful, just saying they don't need to make sure there is netting to stop birds!!

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A Shade Greener has not yet responded

  • Comments (2)

Pam Martono | | VERIFIED

This is disgusting but I’m not surprised as ASG will stop at nothing to claw money from their customers who are already helping them generate a lot of money having their solar panels on their roofs! I was promised free pigeon guards, didn’t get them, later I was told They now charge for pigeon guards! £450+vat + scaffolding = +- £1,500 Another money making sideline! Contact me on FB join he group.

M Adam | | VERIFIED

shade greener are members of RECC and they are very helpful and have dispute resolution. Good luck trying to get a response from ASG! We are currently having legal advice due to solicitors letters from ASG. Citizens advice are also very helpful if u get no reply from ASG.
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