A Shade Greener

1.00 stars

176 Reviews

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Ash 's complaint against A Shade Greener

Ash Jackson

13/04/2018

Never pick up or return calls

Complaint against A Shade Greener

Hi I’m wondering what my next steps are now, I have a 14 year agreement with A Shade Greener which started in 2015. Unbeknownst to me at the time I had thought it was 7 years, I’ve asked them to check the paperwork. At the beginning it was fine and I had no issues. But now for that last two years, I find the number seems to change and even the new number you call and it asks you to leave a number for which to call back.. I’m still waiting on a callback from a scare I had in February .. nothing in the end and I called emergency services. I find it atrocious that I will have to put up with this for the next 10 years and astonishing that as a customer if you call in you are rudely told you signed an agreement with no thought to what that agreement requires them to provide.. ! As I search the internet im finding more and more people have been through the same experience, now I’m debating on calling a solicitor to get this agreement null and void. Wondering what others have done in these circumstances? Thanks Ash

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