A Shade Greener

When we got our solar panels we were advised that they enhanced our selling opportunity and made our house more desirable and that we would have no problems re-mortgaging our property. We started our re-mortgage process in February before our fixed rate expired at the end of March. Our application to West Brom was approved straight away however we then have faced lengthy delays due to the solar panel lease. My solicitor has had delays in getting responses from A Shade Greener in terms of getting a copy of the Lease, they wanted to charge for answering any questions my solicitor had. This has resulted in us having to pay 2 mortgage payments after the fixed rate expired equating to an additional £800 of payments (£400 each month on top of our normal charges). Every time i have tried to call A shade Greener it goes straight to voicemail.