1 Reviews

GBP silhouette


Susan's complaint against BurtonFamilyJewels

Susan Lowe


Sent wrong jacket. can't get refund or correct jacket sent

Complaint against BurtonFamilyJewels

I ordered a Barbour jacket. The wrong jacket was sent. I contacted them and returned the jacket at a cost of £14 to myself. I cannot get an answer from them to refund my money or send me the correct jacket. All I get is the same message which is .....Soon few more days. This has been going on since 14th September. I have the receipt for returning the wrong jacket to them.

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edward ellery | | VERIFIED

On the 01/01/2016 i ordered a Mens Barbour New Tyne Half Zip Sweater arrived this morning from WWW,BURTONFAMILYJEWELS.COM (WHAT A PILE OF JUNK) not a comparison to the actual sweater i ordered its not a Barbour product not even got a zip so its about time BARBOUR gets its arse into gear and shut this site down i didn,t realise the site until i ordered then it was too late so PLEASE BE AWARE OF THIS SITE DO NOT TOUCH
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