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marguerite's complaint against Deramores



[LAPSED] non delivery of oders, very bad telephone service,no comunication.

Complaint against Deramores

I have made two orders to Deramores recently neither of which have been delivered.I have telephoned them twice, and since then there has been no communication at all and no deliverys. It takes ages to get thro on the phone and also I have waited in line only to be cut off. I am v unlikely to use them again having never had any problems with Deramores before.

  • supporters 0

Lapsed. marguerite has not responded in 90 days

  • Comments (1)

Amy Last | | VERIFIED

Hi Marguerite, we're terribly sorry to hear you are yet to receive a your orders. Please be aware that our response times are currently taking a little longer than usual due to high order volumes, but we are working very hard to respond to everyone as soon as possible. You can get in touch with the team via freephone 0800 488 0708 or email [email protected] and a representative will respond as soon as they are available. We apologise for the delay on this occasion.
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