RIGHTIO

I phoned this firm for a price for a new bathroom sink, well a man came out and measure up using my tape measure and pen & paper was in the apartment for about 10 minutes, 2 hours later they called back with a price of about £ 700 which l said was too expensive so she said we'll you owe us, over £10 0, so l said what for so she for the quote that you ask for so l have refused to pay, it says on the website no hidden charges and now l have been get 3 telephone calls a day for the 12days demanding money, l have spoken to trading standards and they tell me to get it in writing for the £100 l owe but l keep ringing the number but yet nobody is answering they are absolutely cowboys do not deal with firm l am very upset about this matter l have not had any paperwork to back up their claim for this money they want which l am told l should have had.