RIGHTIO

1.00 stars

112 Reviews

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Adrienne's complaint against RIGHTIO

Adrienne Knight

20/07/2017

Damaged three items

Complaint against RIGHTIO

The plumber came to install my dishwasher and washing machine. Whilst he was doing this, he dented and scratched the door of my fridge/freezer, left two gaps between the door and side of the dish washer, and melted a pipe onto the top of my oven. That area is not usable now. All three items were brand new and not used. After several weeks, I was offered a "goodwill gesture" of £25. I refused and explained that since they were brand new, I wanted to damage them myself. Preferably having got some use out of them. Mr Manifold said he completely understood, however, after another extensive wait, brought to an end only by my extremely irritated reminder, he said that nothing would be done because the plumber said he hadn't done it. I can imagine: "Not me, mate. I never did it". Said plumber, however, did admit throughout the job that he usually fixes boilers, hadn't done this for ages, and his excess weight was causing him to struggle with the items. Doesn't sound rightio to me...

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