1.00 stars

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Tony's complaint against RIGHTIO

Tony Douglass


Do not use Rightio,

Complaint against RIGHTIO

Job number 6016201 16-3-18 my elderly mother had a faulty door bell and they charged £336 for a £20 plug in doorbell. The advert stated local tradesman, the tradesman travelled from 50 miles away!!! The advert stated a 10% discount for OAPs, this was not given despite mentioning it. The work done was shoddy, the new bell has already broken within a month. Trying to contact customer services was a joke, phones ringing off the hook making it very difficult to get through. When you get through via e-mail they send you a standard reply asking for 14 days after which you get fobbed off basically saying because of Rightio`s pricing structure they think £336 for a basic door bell is fair.

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