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Hocine's complaint against RIGHTIO
I have explained what I needed clearly but I was charged for something else, I was over charged too.
Complaint against RIGHTIO
A clueless plumber has started working without asking or checking the job beforehand, I have explained to him the requirements but he insisted... I was charged £233 for 2 hours wich cost £195 and £38 for the part that cost less than £5 and left with a cabin board to put back wich is going to cost money. I have paid because I did not want to get into problems with the company that sounded professional.... When I have called I explained they promised to call me back but they didn't, next day I called them and asked for them to come and see for themselves because I couldn't explain any longer, they kept asking questions. All they said was we can't refund the money, they refuse to come and see the mess their plumber has created until I lost my temper and that was their weapon. I really appreciate your help and I hope to get some money back to finish the job.
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