RIGHTIO

1.00 stars

119 Reviews

GBP silhouette

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Craig's complaint against RIGHTIO

Craig Armstrong

09/04/2019

Left toilet with worse leak

Complaint against RIGHTIO

Hi I got rightio plumber out to sort my toilet the plumber fitted new waste pipe in place and another bit ,the waste pipe did not fit as my toilet is a European toilet which is a different fitting ,after I phoned them to come and sort this the plumber came back twice then rightio decided that it wasnt their fault and wouldn't be coming back and to sort ,so after I said I wasnt leaving it at that they said they'd come back but have never have ,so they wer happy to take £256 for nothing terrible customer service dont ever use them

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  • Comments (6)

Huw Kimbridge | | VERIFIED

I phoned Rightio for a quote to replace the pump for my shower. The engineer they sent told me the pump needed replacing (that was their 'diagnostic check'). He told me their hourly rate but refused to say how long the job would take (that was their 'quote'). I sent him away. That was 6 months ago. They've been hounding me for money ever since, for doing nothing & threatening legal action. AVOID!

Huw Kimbridge | | VERIFIED

Huw Kimbridge | | VERIFIED

Huw Kimbridge | | VERIFIED

Huw Kimbridge | | VERIFIED

Huw Kimbridge | | VERIFIED

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