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Tony's complaint against RIGHTIO
Complaint against RIGHTIO
The work they done was OK. But the customer service is terrible. The work was done over 4 weeks ago and I am STILL waiting for a breakdown of the costs. They charged £1080 excluding VAT for a boiler that I could buy myself for £640. They use the fact that you need a new boiler now and they just want to know yes or no. They give very little to no information. I have had just 2 reply from them taking over 3 weeks for the first. They left the old boiler in the garden! Basically I could have done the whole job for about half they charged. I would keep clear of them and use a local one next time. DO NOT USE THEM!
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