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Susan's complaint against RIGHTIO
Complaint against RIGHTIO
Called Rightio on Wednesday had water leaking out from under the sink and shower, they said they would be with me that day between 3&5 pm. No one came, had a call from them at 7.30 pm but as I went to answer the phone they cut off, they rang me back about 8 pm and said someone would come the next day on Thursday between 11 & 2, no good I said I won't be in, could someone come about 8am, they said they would find out and yes someone will be with me at 9 am. But come Thursday at 7.30am they rang to say someone will be with me between 2& 4. No good I won't be here I said. With that I told them in no uncertain terms not to bother and cancel everything.they told me no call out charges but the standard charge is £99 +vat + parts.so on Thursday morning at 7.45am I called a local plumber, he came at 9.30am as he said, fixed the problem and charged me half. So I will not recommend Rightio to anyone they are chambollic.
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