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Susan's complaint against RIGHTIO

Susan Kerr


Rubbish company

Complaint against RIGHTIO

Called Rightio on Wednesday had water leaking out from under the sink and shower, they said they would be with me that day between 3&5 pm. No one came, had a call from them at 7.30 pm but as I went to answer the phone they cut off, they rang me back about 8 pm and said someone would come the next day on Thursday between 11 & 2, no good I said I won't be in, could someone come about 8am, they said they would find out and yes someone will be with me at 9 am. But come Thursday at 7.30am they rang to say someone will be with me between 2& 4. No good I won't be here I said. With that I told them in no uncertain terms not to bother and cancel everything.they told me no call out charges but the standard charge is £99 +vat + parts.so on Thursday morning at 7.45am I called a local plumber, he came at 9.30am as he said, fixed the problem and charged me half. So I will not recommend Rightio to anyone they are chambollic.

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