St Andrews Home Improvements

1.00 stars

31 Reviews

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SAVE ON YOUR INSURANCE

Betty's complaint against St Andrews Home Improvements

Betty Falconer

10/08/2017

Disgraceful service

Complaint against St Andrews Home Improvements

I ordered windows and doors from this company , every time I phone them I get redirected to jobsworth , they have been out twice , the first time they came . They never had the glass for the front door , also they came with scaffolding to put my velux window in and wow they never had the velux window , they called the job off ...second time they came 10/8/17 they had no glass for front door but they did have my velux window but wow no scaffolding with them , they called of the job , if I have emailed and phoned this company once I have done it a dozen times , they never ever phone you back , not once have I had a call , now they are saying oh the glass for the front door won't be in till at least the 18/8/17 4 days I have taken of my work so far , not to mention getting all prepared for them coming i.e. Taking curtains down blinds down moving furniture just to have to put it all back , i have recorded all emails and phone calls and printed every thing off . Which I am now in talks with my lawyers ..st Andrews were quick to take the deposit but not to do the work ...if I can cancel this whole thing I surely will ...yours one annoyed mrs falconer

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