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Lynn's complaint against St Andrews Home Improvements
Lied to by the representative about cancellation fee
Complaint against St Andrews Home Improvements
A woman came into our house from st.andrews home improvements, we told her we needed time to think about whether we wanted double glazing and she was insistent that she could only hold the price for that day and told us there was a cancellation policy with no fee if we changed our minds. We just couldn't get her to leave as we were trying to get out to the fireworks that nighy so we stupidly decided to sign the paperwork to get rid of her. She came to our house on the Saturday night and we cancelled first thing on Monday morning only to be told we had a £149 admin fee to pay. This is our own fault as she appeared very trust worthy but I just want to warn other people to stay away from this company as they con and manipulate people into signing contracts they don't want to sign just to get rid of them.
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